Customer Successes

A Reputed Packaging Company
We helped the client to increase topline from 11 Crores to 40 Crores in 3 years with a 90% of frontline executives fresh from college. Reduction in
customer complaints to less than 12 complaints per annum in spite of nearly increasing volume by 4 times. Able to sustain growth even after few
key people at senior level leaving the organization.
A Pharma Company (API Manufacturer)
Primarily focused on one single product and that too highly complex due to pollution associated with the product and had a flat growth for over four
to five years. Company had no presence in regulatory markets and most of the customers were highly price sensitive. Top Management lacked
direction for future business and organization also had a serious problem of lack of senior management who could take the organization to next
level. We at Confluence partnered with the client in their transformation journey and by end of the initiative, the organization had more than 15
products in their offerings, established a highly effective MIS System driving right decisions at various levels of the organization. One of the plants
was US FDA Certified. Within three years organization’s revenue increased from around 80 to 100 Crores to over INR 250 Crores. Organization has
also grown from one manufacturing facility to establishing 5 manufacturing Units
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